ManageBridge Mobile App: Troubleshooting & Configuration Guide - Main Page

A comprehensive reference guide for understanding, configuring, troubleshooting, and implementing best practices for ManageBridge Mobile App.

• Getting Started
• Configuration
• Troubleshooting
• FAQ

 

Getting Started

Mobile: New ManageBridge App

Mobile: ManageBridge User Guide

 

Configuration

EBS: Testing the ManageBridge Single Sign-On (SSO) Configuration

Mobile: Configuring Single Sign-on (SSO) for Use With the Everbridge ManageBridge App

 

How-Tos

MobileHelp: How to Enable Touch ID for the ManageBridge App on a Mobile Device

Mobile: How to Disable the Map Display in ManageBridge

Mobile: Using Simulation Mode in ManageBridge

Mobile: Launching a Notification or Incident From the ManageBridge Mobile Application

Mobile: Locating the Single Sign-On (SSO) Key Phrase for the Everbridge ManageBridge App

Mobile: How to Determine the Application Identifier of the Everbridge Mobile App and the Managebridge Mobile App in the Apple App Store

Mobile: How to Individually Select Contacts From a Single List When Sending a Notification via Managebridge

MobileHelp: Use Custom Email/Everbridge Mobile App Message Option Is Not Available When Creating Notifications in the Everbridge ManageBridge App

Mobile: How Users Can Sign In to ManageBridge or the Everbridge Mobile App Using SSO if the ADFS Server Does Not Allow Forms-Based Authentication

 

 

Troubleshooting

Mobile: Logging in to ManageBridge Using SSO Sends the User to the Manager Portal (Via the Mobile Web Browser) and Not the ManageBridge App

Mobile: Unable to Access a Saved Notification Template in ManageBridge

Mobile: Users Receive a 'No Permission' Error When Sending New Notifications Using the Everbridge ManageBridge App

MobileHelp: Troubleshooting Issues With Loading the Everbridge Mobile App or the Managebridge Mobile App on an Android Device

Mobile: Users Are Unable to See Notification Templates in the Managebridge App but Can See Them in the Manager Portal

Mobile: 'Your login attempt was not successful. Please try again' When Attempting to Log into the ManageBridge App

MobileHelp: Troubleshooting Network Availability for the ManageBridge and Everbridge Mobile Apps When Receiving 'Service/Network Unavailable' Error Message

 

FAQ

Mobile: Does ManageBridge Support Custom Roles?

Mobile: What Publishing Options Are Available When Sending a Notification Using ManageBridge?

Mobile: Is Mobile Device Management (MDM) Supported for the ManageBridge App?

Mobile: When Are New Versions of the Everbridge Mobile App and ManageBridge Released?

Mobile: Resident Connection - Can I Select Residents or Businesses While Sending a Notification From ManageBridge?

Mobile: Does the Password Required to Launch Notifications by Phone Using the ManageBridge App Expire?

Mobile: Can a Web Page Message for Custom SMS Messages Be Added via the Managebridge App?

EBS: Troubleshooting & Configuration Guide for Logging into Everbridge - Main Page

Mobile: Available Everbridge Mobile Applications Description, Version and Platform Information

EBS: In What Countries are the Everbridge Apps Not Available?

 

Related Resources

360™ Mobile App: Troubleshooting & Configuration Guide - Main Page

EMA (Everbridge Mobile App): Troubleshooting & Configuration Guide - Main Page

Public Safety Mobile App: Configuration Guide - Main Page