Topic

How to configure single sign-on (SSO) for use with the Everbridge ManageBridge App.

Description

Overview

Setting up SSO for the Everbridge ManageBridge App consists of the following tasks:

1. Configure SSO for the Manager Portal
2. Enable the use of SSO for the ManageBridge App
3. Test the ManageBridge App SSO Configuration

Configure SSO for the Manager Portal

Follow all steps in knowledge article EBS: Configuring Single Sign-On (SSO) for Use With the Everbridge Manager Portal.

Enable the use of SSO for the ManageBridge App

Once the Manager Portal SSO has been configured, enable SSO for the ManageBridge mobile app as follows:

1. Log in to the Everbridge Manager Portal as an Account Administrator
2. Select Settings > Security > Single Sign-On for Manager Portal  
3. Toggle Enable Single Sign-On for ManageBridge
4. Enter a Key Phrase
5. Click Save

Test the ManageBridge App SSO Configuration

1. In the ManageBridge mobile app tap Enable Single-Sign On.

2. On the next screen enter your Key Phrase.  Once you have entered your Key Phrase, you will be redirected to a login page where you enter your IdP credentials.

If users are unable to log into ManageBridge via SSO

Follow the same troubleshooting steps outlined in knowledge article EBS: Configuring Single Sign-On (SSO) for Use With the Everbridge Manager Portal.