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EBS: Configuring Single Sign-On (SSO) for Use With the Everbridge Manager Portal

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Diane McCoy
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Topic

How to configure Single Sign-On (SSO) for use with the Everbridge Manager Portal.

Description

Configuring Single Sign-On for an Everbridge account can vary based on the Identity Provider (IdP).

Overview 

Setting up SSO for the Everbridge Manager Portal consists of the following tasks:

  1. Prerequisites
  2. Configure Manager Portal SSO Settings
  3. Obtain the Everbridge Login URL and Everbridge Service Login URL
  4. Update User SSO IDs
  5. Test the Manager Portal SSO Configuration
  6. Download the Account Metadata 

Prerequisites

See knowledge article EBS: Single Sign-On (SSO) Prerequisites.

Configure Manager Portal SSO Settings

This guide will walk you through configuring Manager Portal SSO Settings in Everbridge.

1. Login Page

Log in to the Everbridge Manager Portal as an Account Administrator.

Login Page

2. Manager Portal

Ensure you are at the Account level.

Manager Portal

3. Settings

Select "Settings".

Settings

4. Security

Select "Security".

Security

5. Single Sign-On for Manager Portal

Select "Single Sign-On for Manager Portal".

Single Sign-On for Manager Portal

6. Name

Enter a "Name" for your Single Sign-On configuration.

Name

7. API Name

Enter the "API Name" for your Single Sign-On configuration. The API Name must be exactly what you entered in the Entity ID and Reply URL fields in your IdP. Everbridge recommends using all lowercase as a best practice.

API Name

8. Identity Provider (IdP)

Select your "Identity Provider" from the drop-down menu.

Identity Provider (IdP)

9. Service Provider (SP) Certificate information

Enter the "Service Provider Certificate" information.

Service Provider (SP) Certificate information

10. Upload the Identity Provider (IdP) Metadata file

Upload the "Identity Provider Metadata" file.

Upload the Identity Provider (IdP) Metadata file

11. Security Hash Algorithm

Choose your "Security Hash Algorithm."

Security Hash Algorithm

12. SAML Identity Location

Note the "SAML Identity Location."

SAML Identity Location

13. Identity Provider (IdP) Login URL

Optionally enter the login URL of your Identity Provider.

Identity Provider (IdP) Login URL

14. Everbridge Login URL and Everbridge Service Login URL

Note the "Everbridge Login URL" and the "Everbridge Service Login URL" are blank.

Everbridge Login URL and Everbridge Service Login URL

15. Save

Click "Save".

Save

Thank you.

Obtain the Everbridge Login URL and Everbridge Service Login URL

After saving, two new entries will become available: Everbridge Login URL and Everbridge Service Login URL:

  • Everbridge Login URL: the web address for logging in to the Manager Portal directly using a username and password (otherwise known as a breakglass account).
  • Everbridge Service Login URL: the unique URL that users will access to log in to the Manager Portal using SSO.

Note the Everbridge Login URL and Everbridge Service Login URLs are blank

Notice that the end of the Everbridge Service Login URL matches the value entered for the API Name (sampleclient in this example).

Update User SSO IDs

See knowledge article EBS: Updating User SSO IDs in Everbridge Suite.

Test the Manager Portal SSO Configuration

See knowledge article EBS: Testing the Manager Portal Single Sign-On (SSO) Configuration.

Download the Account Metadata 

Once you have configured SSO and confirmed via testing that it is working as you expect, Everbridge recommends downloading a copy of the account metadata XML file for record keeping. See knowledge article EBS: Downloading the Manager Portal Single Sign-On Account Metadata.

 

 

 

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