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EBS: Updating User SSO IDs in Everbridge Suite

Updated
Sarah Venezio
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Topic

How to update the User SSO IDs in Everbridge Suite.

Description

After configuring Single Sign-On (SSO) for the Manager Portal, SSO IDs need to be created or updated for Everbridge Users of the Manager Portal.

  1. Log in to the Everbridge Manager Portal as an Account Administrator
  2. Select Users
  3. Select the pencil icon to edit the user record

Select the pencil icon to edit the user record

  1. Enter the SSO ID for each User

NOTE: SSO User IDs must match the value from your IdP EXACTLY. This includes capitalization.

 

Enter the SSO User ID

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