Anatomy of CEM Orchestration

This video covers the anatomy of the more advanced VCC alert settings, CEM Orchestration.

Workflow: The parent container for organizing related Rule set(s).

Rule: The child container(s) within the Workflow for organizing one or more sets of Filters and Actions.

Filter: A set of "and" criteria based on selected Conditions.

Action: What happens when the criteria of the Filters defined in the Rule are met.

Activity Log: Captures events related to the rule within the last 90 days e.g., edits made to the Rule or Alerts and/or Incidents triggered by the Rule.