Topic

Keeping Your Passwords Safe

Description

With cybersecurity threats constantly evolving, it is important to stay one step ahead. Here are some key best practices that can help keep your information secure and your accounts protected.

1. Credential Uniqueness: Do not reuse passwords across different sites or services. If one service is compromised, attackers may use stolen credentials to access your platform (credential stuffing).

1. Protect Your Passwords: Passwords are personal and should not be shared. If you suspect a password has been exposed or compromised, it must be changed immediately.

1. Password Manager Usage: Use a password manager to generate and store strong, unique credentials for each service. Avoid writing passwords down or reusing weak ones.

1. Multi-Factor Authentication (MFA): Enable MFA by default, preferably using TOTP apps (e.g., Google Authenticator) or hardware keys.

1. Single Sign-On (SSO): Offer SSO integration (e.g., via SAML) clients to reduce password fatigue and centralize access control. This aligns with Zero Trust principles and simplifies user onboarding/offboarding.

Protecting Your Account

• Everbridge will never call, email, or text you requesting your login credentials.
• If there is any doubt, you can email us at support@everbridge.com or call us at +1 866-436-4911.

For more information about these options and instructions on how to configure them, please refer to the following knowledge articles:  

• EBS: Troubleshooting & Configuration Guide for Single Sign-On (SSO) - Main Page 
• EBS: Troubleshooting & Configuration Guide for Multi-Factor Authentication (MFA) - Main Page 
• Security Toolset for Everbridge Suite

Our team is here to help. If you have questions about strengthening your security settings or suspect a phishing attempt, please reach out to support@everbridge.com.