Topic

Uptick in Phishing Activity Observed - Reminder to be Vigilant of Phishing.

Description

We want to take a moment to remind you to stay vigilant against phishing threats, as we’ve observed an uptick in phishing activity across the industry. Attackers are using increasingly sophisticated tactics—including AI-driven emails, fake websites, and impersonation—to trick users into revealing their credentials.

At Everbridge, security is our top priority. We deploy a layered defense approach, using real-time threat detection and proactive monitoring to identify phishing attempts early, block malicious domains, and protect customer environments.

How to Spot and Avoid Phishing Attacks

• Phone Scams (“Vishing”) – Attackers can manipulate caller IDs to appear legitimate. Always independently verify a caller’s identity before sharing sensitive information.
• SMS Phishing (“Smishing”) – Fraudsters may use fake short codes that mimic trusted organizations. Be wary of unexpected texts asking you to click links or provide login credentials.
• Fake Login Pages – Always log in directly via your bookmarked Everbridge portal—never click links in unexpected emails or texts.

Protecting Your Account

• Everbridge will never call, email, or text you requesting your login credentials.
• Enable Multi-Factor Authentication (MFA) for an extra layer of security.
• Single Sign-On (SSO) can further enhance security and streamline access.
• If there is any doubt, you can email us at support@everbridge.com or call us at +1 866-436-4911.

For more information about these options and instructions on how to configure them, please refer to the following knowledge articles:  

• EBS: Troubleshooting & Configuration Guide for Single Sign-On (SSO) - Main Page 

• EBS: Troubleshooting & Configuration Guide for Multi-Factor Authentication (MFA) - Main Page 

• Security Toolset for Everbridge Suite

Our team is here to help. If you have questions about strengthening your security settings or suspect a phishing attempt, please reach out to security@everbridge.com.