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Support Center: How to Manage an Existing Request in the Everbridge Support Center

Updated
Diane McCoy
Optimized Resolution Standard Resolution High Resolution

Topic

How to manage an existing request in the Everbridge Support Center.

Description

To manage your requests in the Everbridge Support Center:

 

Managing Existing Requests

Screenshot of the My requests screen

Managing a Specific Request

Screenshot of an existing open request

Escalating a Request

To escalate an existing open request, please see knowledge article Support Center: How to Escalate an Existing Support Request in the Everbridge Support Center.

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