Topic:

How to open a support request (aka ticket or case) in the Everbridge Support Center.

Description:

To open a request in the Everbridge Support Center follow these steps:

1. Log in to the Manager Portal.
2. From the upper right-hand corner of the page, click on the question mark icon.
3. Click on Everbridge Support Center.

4. Once you are logged in to the Support Center click on Submit a request

5. Fill out the Submit a Request form