Topic

How to configure Single Sign-On (SSO) for use with the Everbridge Manager Portal.

Description

Configuring Single Sign-On for an Everbridge account can vary based on the Identity Provider (IdP).

Overview 

Setting up SSO for the Everbridge Manager Portal consists of the following tasks:

1. Prerequisites
2. Configure Manager Portal Account Settings
3. Obtain the Everbridge Login URL and Everbridge Service Login URL
4. Update User SSO IDs
5. Test the Manager Portal SSO Configuration
6. Download the Account Metadata 

Prerequisites

See knowledge article EBS: Single Sign-On (SSO) Prerequisites.

Configure Manager Portal SSO Account Settings

Log in to the Everbridge Manager Portal as an Account Administrator

1. Click "Settings"

2. Click "Security"

3. Click "Single Sign-On for Manager Portal"

4. Enter a Name for your Single Sign-On instance

5. Enter the API Name for your Single Sign-On instance. The API name must be exactly what you entered in the Entity ID and Reply URL fields in your IdP. Everbridge recommends using all lowercase as a best practice.

6. Select your Identity Provider (IdP) from the drop-down menu

7. Enter the Service Provider Certificate information

8. Upload the Identity Provider Metadata file

9. Choose your Security Hash Algorithm

10. Note the SAML Identity Location

11. Note the Everbridge Login URL and Everbridge Service Login URLs are blank

12. Click "Save"

Obtain the Everbridge Login URL and Everbridge Service Login URL

After saving, two new entries will become available: Everbridge Login URL and Everbridge Service Login URL:

• Everbridge Login URL: the web address for logging in to the Manager Portal directly using a username and password (otherwise known as a breakglass account).
• Everbridge Service Login URL: the unique URL that users will access to log in to the Manager Portal using SSO.

Notice that the end of the Everbridge Service Login URL matches the value entered for the API Name (sampleclient in this example).

Update User SSO IDs

See knowledge article EBS: Updating User SSO IDs in Everbridge Suite.

Test the Manager Portal SSO Configuration

See knowledge article EBS: Testing the Manager Portal Single Sign-On (SSO) Configuration.

Download the Account Metadata 

Once you have configured SSO and confirmed via testing that it is working as you expect, Everbridge recommends downloading a copy of the account metadata XML file for record keeping. See knowledge article EBS: Downloading the Manager Portal Single Sign-On Account Metadata.