EBS: Configuring Single Sign-On (SSO) for Use With the Everbridge Manager Portal

2026-05-29 14:13:18 UTC

Topic

How to configure Single Sign-On (SSO) for use with the Everbridge Manager Portal.

Description

Configuring Single Sign-On for an Everbridge account can vary based on the Identity Provider (IdP).

Overview 

Setting up SSO for the Everbridge Manager Portal consists of the following tasks:

  1. Prerequisites
  2. Configure Manager Portal SSO Settings
  3. Obtain the Everbridge Login URL and Everbridge Service Login URL
  4. Update User SSO IDs
  5. Test the Manager Portal SSO Configuration
  6. Download the Account Metadata 

Prerequisites

See knowledge article EBS: Single Sign-On (SSO) Prerequisites.

Configure Manager Portal SSO Settings

This guide will walk you through configuring Manager Portal SSO Settings in Everbridge.

1. Login Page

Log in to the Everbridge Manager Portal as an Account Administrator.

Login Page 

2. Manager Portal

Ensure you are at the Account level.

Manager Portal 

3. Settings

Select "Settings".

Settings 

4. Security

Select "Security".

Security 

5. Single Sign-On for Manager Portal

Select "Single Sign-On for Manager Portal".

Single Sign-On for Manager Portal 

6. Configure Single Sign-On

Select "Configure Single Sign-On"

Configure Single Sign-On 

7. Name

Enter a "Name" for your Single Sign-On configuration.

 Name 

8. API Name

Enter the "API Name" for your Single Sign-On configuration. The API Name must match exactly what you provided in the Entity ID and Reply URL fields in your IdP. Everbridge recommends using all lowercase as a best practice.

API Name 

9. Identity Provider (IdP)

Select your "Identity Provider" from the drop-down menu.

Identity Provider (IdP)  

10. Service Provider (SP) Certificate information

Enter the "Service Provider Certificate" information.

Service Provider (SP) Certificate information 

11. Upload the Identity Provider (IdP) Metadata file

Upload the "Identity Provider Metadata" file.

Upload the Identity Provider (IdP) Metadata file 

12. Security Hash Algorithm

Choose your "Security Hash Algorithm."

Security Hash Algorithm 

13. SAML Identity Location

Note the "SAML Identity Location."

SAML Identity Location 

14. Identity Provider (IdP) Login URL

Optionally enter the login URL of your Identity Provider.

Identity Provider (IdP) Login URL 

15. Save

Scroll to the top and click "Save."

Save

Thank you.
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