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  6. SMS

EBS: SMS Frequently Asked Questions and Answers

Updated
Sarah Venezio
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Refer to the pages below for the answers to frequently asked SMS questions. 

QUESTIONS & ANSWERS
EBS: Can Non-GSM or Unicode Characters Be Used When Creating an SMS Notification in Everbridge Suite?
EBS: Can the Chinese Characters That Appear at the Beginning of SMS Notifications Sent to Contacts in China Be Removed?
EBS: Delivery Method Code Definitions Used to Send Notifications to Contacts in Everbridge Suite
EBS: Does the Alert Area Defined for Location-Based SMS Accurately Reflect the Actual Subscriber Selection in Everbridge Suite?
EBS: How Do Contacts Confirm SMS Messages Sent From Custom Alphanumeric SMS Sender IDs in Everbridge Suite?
EBS: How Does the SMS Call Back Feature Work When Used With a Polling Notification in Everbridge Suite?
EBS: In What Order Are Multiple Notifications (SMS, Email) Confirmed in Everbridge Suite?
EBS: Is There a Setting to Prevent Contacts From Unsubscribing or Opting Out of Receiving Everbridge SMS Notifications?
EBS: Is There a Way to Change the SMS Sender Number in Everbridge Suite? 
EBS: Resident Connection - Why Can't I Send Notifications to the SMS and Wireless Delivery Methods?
EBS: What Are the Requirements for Sending SMS Messages in Other Countries?
EBS: When Contacts Receive SMS Messages, What Does the “S:” at the Beginning of the SMS Message Mean in Everbridge Suite
EBS: New SMS Sender ID for U.S. Public Safety Agencies FAQ
Nixle: SmartPath FAQ

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