EBS: SMS Frequently Asked Questions and Answers

Updated December 11, 2025 15:08

Terry Branoff

Refer to the pages below for the answers to frequently asked SMS questions.

QUESTIONS & ANSWERS

EBS: Can Non-GSM or Unicode Characters Be Used When Creating an SMS Notification in Everbridge Suite?

EBS: Can the Chinese Characters That Appear at the Beginning of SMS Notifications Sent to Contacts in China Be Removed?

EBS: Delivery Method Code Definitions Used to Send Notifications to Contacts in Everbridge Suite

EBS: Does the Alert Area Defined for Location-Based SMS Accurately Reflect the Actual Subscriber Selection in Everbridge Suite?

EBS: How Do Contacts Confirm SMS Messages Sent From Custom Alphanumeric SMS Sender IDs in Everbridge Suite?

EBS: How Does the SMS Call Back Feature Work When Used With a Polling Notification in Everbridge Suite?

EBS: In What Order Are Multiple Notifications (SMS, Email) Confirmed in Everbridge Suite?

EBS: Is There a Setting to Prevent Contacts From Unsubscribing or Opting Out of Receiving Everbridge SMS Notifications?

EBS: Is There a Way to Change the SMS Sender Number in Everbridge Suite?

EBS: Resident Connection - Why Can't I Send Notifications to the SMS and Wireless Delivery Methods?

EBS: What Are the Requirements for Sending SMS Messages in Other Countries?

EBS: When Contacts Receive SMS Messages, What Does the “S:” at the Beginning of the SMS Message Mean in Everbridge Suite

EBS: New SMS Sender ID for U.S. Public Safety Agencies FAQ

Nixle: SmartPath FAQ

Related to:

SMS

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