EBS: 'The maximum characters for this field Is 50' Error When Configuring a Conference Bridge in Everbridge Suite

Problem:

When configuring a Conference Bridge in Everbridge Suite (Settings > Organization > NotificationsConference Bridges), the following error occurs:

The maximum characters for this field is 50.
 
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Root Cause:

There is a size limitation to the number of characters allowed in the Access Code Steps field.

Solution:

Reduce the size of the access code, pass code, or number of access code steps.

For more information on how to configure a Conference Bridge in EB Suite, see Knowledge Base Article 000049590 - How to Configure the Everbridge Conference Bridge Option When Using a Zoom Meeting Number With a Passcode and an Access Code in Everbridge Suite.

See related Knowledge Base Article 000053217 -"Sorry, You Can’t Access This Resource!” Error When Saving a Conference Bridge Configuration in Everbridge Suite.

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