Topic

How to configure the Everbridge Conference Bridge Option when using a zoom meeting number with a passcode and an access code in Everbridge Suite.

Description

• Bridge Name: Zoom
• Country: United States
• Conference Number: 6465588656
• Access Code (Zoom Meeting ID): 768 264 7390
• Passcode: 123456

Create the Conference Bridge.

1. From the Organization Level in the Everbridge Manager portal, go to Settings > Organization > Notifications > Conference Bridges.
2. Enter a new Bridge Name, Country and Zoom Conference Number (US 10 digit only) .
3. Click Add.

Create the access code string.

1. Click on the Pencil icon to edit the Conference Bridge.
2. Click on Wizard.

 

3. Enter the following values:

1. Wait for seconds: 2 ( select the number of seconds and use the arrow to move the value to the right column)

2. Access Code (A): 7682647390
3. Dial # or 0-9: #
4. Dial # or 0-9: #

5. Wait for seconds: 3
6. Enter the passcode:
   1. Dial # or 0-9: 1
   2. Dial # or 0-9: 2
   3. Dial # or 0-9: 3
   4. Dial # or 0-9: 4
   5. Dial # or 0-9: 5
   6. Dial # or 0-9: 6
7. Dial # or 0-9: #
8. Click OK.

NOTE: If you receive an error configuring the conference bridge or saving the conference bridge configuration, see related knowledge articles:

• EBS: 'The maximum characters for this field Is 50' Error When Configuring a Conference Bridge in Everbridge Suite
• EBS: 'Sorry, you can’t access this resource!' Error When Saving a Conference Bridge Configuration in Everbridge Suite

If you are unable to establish a working Conference Bridge connection after perusing the above articles, contact Everbridge Technical Support and mention this knowledge article to speed up the resolution time.