Question
What is a Notification or Incident Escalation in Everbridge Suite?
Answer
A Notification or Incident Escalation allows you to contact recipients in a specific order and configure the number of required responses and the escalation wait time before the application escalates to the next set of contacts. You can define a primary set of contacts and an unlimited number of escalation levels. When the application receives the required number of responses to the notification, the escalation stops.