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  5. Notifications
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EBS: What Is a Notification or Incident Escalation in Everbridge Suite?

Updated
Terry Branoff
Optimized Resolution Standard Resolution High Resolution

Question

What is a Notification or Incident Escalation in Everbridge Suite?

Answer

A Notification or Incident Escalation allows you to contact recipients in a specific order and configure the number of required responses and the escalation wait time before the application escalates to the next set of contacts. You can define a primary set of contacts and an unlimited number of escalation levels. When the application receives the required number of responses to the Notification, the escalation stops. 

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