EBS: How to Download All the Contacts in an Everbridge Organization Into a Spreadsheet

Topic:

How to download all the Contacts in an Everbridge Organization into a spreadsheet.

Note: For downloading all the assets in an Everbridge Organization, see Knowledge Base Article EBS: How to Download All the Assets in an Everbridge Organization Into a Spreadsheet

Description:

Download all of the contacts for an organization by following the steps below:

NOTE:

If the contact file is too large, Everbridge will send the user an email once the download is complete. Follow the instructions in the email to retrieve the file. 

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Hover over the Contacts/Assets tab from the top of the page.
  3. Under Contacts select Contact List.
  4. Click the Download button.

User-added image


This will download the contacts from Everbridge Suite into a spreadsheet.

If the file downloads in the .txt format, see Knowledge Base Article 000015581 - When Downloading a Report, Contact, User or Asset List to a CSV File, It Downloads as a Txt File Instead of a CSV File in Everbridge Suite for steps on changing the .txt file to a .csv file.

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