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EBS: Downloading All the Contacts in an Everbridge Organization Into a Spreadsheet

Updated
Terry Branoff
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Topic

How to download all the Contacts in an Everbridge Organization into a spreadsheet.

Note: For downloading all the assets in an Everbridge Organization, see knowledge article EBS: How to Download All the Assets in an Everbridge Organization Into a Spreadsheet

Description

Download all of the contacts for an organization by following the steps below:

NOTE:
If the contact file is too large, Everbridge will send the user an email once the download is complete. Follow the instructions in the email to retrieve the file.
  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Hover over the Contacts/Assets tab from the top of the page.
  3. Under Contacts select Contact List.
  4. Click the Download button.

User-added image


This will download the contacts from Everbridge Suite into a spreadsheet.

If the file downloads in .txt format, see knowledge article EBS: When Downloading a Report, Contact, User or Asset List in Everbridge Suite to a CSV File, It Downloads as a TXT File Instead of a CSV File in Everbridge Suite for steps on changing the .txt file to a .csv file.

Importing the Contact List into Excel

To ensure the downloaded contact list displays correctly in Excel, follow these steps:

  1. Open Excel
  2. Go to the Data tab
  3. Click on Import or Get Data
  4. Choose From File
  5. Select Text/CSV
  6. Click Load to properly format the contact list in the spreadsheet
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