Topic
How to download all the Contacts in an Everbridge Organization into a spreadsheet.
Note: For downloading all the assets in an Everbridge Organization, see knowledge article EBS: How to Download All the Assets in an Everbridge Organization Into a Spreadsheet
Description
Download all of the contacts for an organization by following the steps below:
NOTE: |
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If the contact file is too large, Everbridge will send the user an email once the download is complete. Follow the instructions in the email to retrieve the file. |
Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
Hover over the Contacts/Assets tab from the top of the page.
Under Contacts select Contact List.
Click the Download button.
This will download the contacts from Everbridge Suite into a spreadsheet.
If the file downloads in .txt format, see knowledge article EBS: When Downloading a Report, Contact, User or Asset List in Everbridge Suite to a CSV File, It Downloads as a TXT File Instead of a CSV File in Everbridge Suite for steps on changing the .txt file to a .csv file.
Importing the Contact List into Excel
To ensure the downloaded contact list displays correctly in Excel, follow these steps:
Open Excel
Go to the Data tab
Click on Import or Get Data
Choose From File
Select Text/CSV
Click Load to properly format the contact list in the spreadsheet
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