Question

How can a user change their username in Everbridge Suite? 

Answer

A user can change their username by following the steps below.

Important: If a user left the most recent edits to an email ingestion configuration OR used their username to configure iPaaS settings, then after changing their username, they must update those settings as well.

1. Log in to the Everbridge Manager Portal
2. Click on the profile icon
3. Select My Account 
4.  

4. Select Change username

5. Enter the new username in the Change Username field
6. Enter the current password in the Password field
7. Click Save

Related Articles

EBS: How to Update an Email Ingestion After Changing Your Username in Everbridge Suite

EBS: How to Update iPaaS Settings After Changing Your Username in Everbridge Suite

EBS: How to Change an Everbridge Organization Contact Name