EBS: Do Usernames in Everbridge Suite Have to Be Unique?


Do usernames in Everbridge Suite have to be unique?


Yes. Usernames are required to be unique across the entire Everbridge Suite and all its platforms, for both users and contacts.


  • If a user record is deleted, the username may not be reused.
  • If a contact record is deleted, the username may be reused after 30 days at which time the contact record is removed from the Deleted Contacts tab under Manager Portal > Organization > Contacts > Deleted Contacts.

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