Mobile: Sending Everbridge Mobile App (EMA) Quick Registration Emails

Topic

How to send Everbridge mobile app (EMA) quick registration emails to individual contacts or to all contacts in bulk.

Note: Before sending EMA Quick Registration Emails to Contacts, the Everbridge Mobile App needs to be exposed in the Member Portal. See knowledge article EBS: How to Expose the Mobile Push Delivery Method in the Everbridge Member Portal.

Description

Single Contact

To send an EMA quick registration email to a single contact, select the EMA icon next to the individual contact in the contact list.

This guide will walk you through the process of sending EMA Registration Emails to all contacts using Everbridge. From accessing the contact list to sending the invitation email, follow the instructions below for seamless employee training.

Log in to the Everbridge Manager Portal and select your Organization 

1. Click "Contacts + Assets Contacts Contact List"

alt Contacts Contact List'" /

2. Click the EMA icon next to the individual contact

Click the EMA icon next to the individual contact

The guide covered accessing the contact list, filling in contact details, and sending registration emails through Everbridge for employee training purposes.

 

Multiple Contacts

To send EMA quick registration emails to all contacts in bulk follow the steps below:

This guide will walk you through the process of sending EMA Registration Emails to all contacts using Everbridge. From accessing the contact list to sending the invitation email, follow the instructions below for seamless employee training.

Log in to the Everbridge Manager Portal and select your Organization

1. Click "Contacts + Assets Contacts Contact List"

alt Contacts Contact List'" /

2. Click "Send Invitation Email"

Initiate the sending of the invitation email.

Click 'Send Invitation Email'

3. Click "Everbridge Mobile App Quick Registration"

Choose the "Everbridge Mobile App Quick Registration" option

Click 'Everbridge Mobile App Quick Registration'

4. Click "Yes" to have the notification sent to all contacts in the list that have not yet registered for EMA

Click 'Yes' to have the notification sent to all contacts in the list that have not yet registered for EMA

The guide covered accessing the contact list, filling in contact details, and sending registration emails through Everbridge for employee training purposes.

Note: If certain contacts do not receive the quick registration invitation, it may be because they have already registered in the member portal. To verify this, check the contact record for a displayed username, which indicates prior registration. In such cases, these contacts will need to log into the member portal and manually select the mobile app as a delivery method. As an administrator, you cannot add the mobile app as a delivery method for these contacts.

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