Mobile: Configuring Single Sign-on (SSO) for Use With the Everbridge ManageBridge App

Topic

How to configure single sign-on (SSO) for use with the Everbridge ManageBridge App.

Description

Overview

Setting up SSO for the Everbridge ManageBridge App consists of the following tasks:

  1. Configure SSO for the Manager Portal

  2. Enable the use of SSO for the ManageBridge App

  3. Test the ManageBridge App SSO Configuration

Configure SSO for the Manager Portal

Note: Do not skip this step. Enabling SSO for the Manager Portal does not automatically enable it for the ManageBridge App. Enabling SSO for the ManageBridge App is a separate step and can only be done if the Manager Portal has been configured for SSO.

Follow all steps in knowledge article EBS: Configuring Single Sign-On (SSO) for Use With the Everbridge Manager Portal.

Enable the use of SSO for the ManageBridge App

Once the Manager Portal SSO has been configured, enable SSO for the ManageBridge Mobile App as follows:

  1. Log in to the Everbridge Manager Portal as an Account Administrator

  2. Select Settings > Security > Single Sign-On for Manager Portal

  3. Toggle Enable Single Sign-On for ManageBridge

  4. Enter a Key Phrase. Note: the Key Phrase is controlled at the Account level and will be the same for all Organizations under that Account. 

  5. Click Save

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