Custom Role Resources

Below is a comprehensive list of custom role related knowledge base articles to aid in understanding, configuring, and troubleshooting custom role issues and questions.

Configuration and General Information

EBS: Custom Roles FAQ

EBS: Custom Roles Guide

EBS: Custom Roles Permissions Grid

Mobile: Does ManageBridge Support Custom Roles? 

Behavior Change to Existing Roles With the Introduction of Custom Roles

EBS: Roles - New Behavior for Deactivating Publishing Options (Notifications & Incidents) Starting March 19 & 20, 2024 

EBS: Roles - New Behavior for Google Public Alerts (Notifications Only) Starting March 19 & 20, 2024

EBS: Roles - New Behavior for Incident Zones (Notifications & Incidents) Starting March 19 & 20, 2024

Troubleshooting

EBS: Custom Roles Known Issues and Exceptions

EBS: Template Components Are Missing After Saving Template Modifications in Everbridge Suite  

EBS: ‘Your Role May Not Have Sufficient Permissions to View/Edit All Sections of This Template’ When Saving Notification Template Changes in Everbridge Suite