Topic
Voice - Resubscribe or resume receiving Everbridge Voice Notifications.
Description
Contacts who have unsubscribed or opted-out of receiving Everbridge Voice Notifications can continue to receive voice messages by calling one of the numbers provided below and following the prompts. Once the Contact has opted back in to receiving messages, their phone number will be removed from the unsubscribe list. See knowledge article EBS: Viewing Unsubscribe or Opt-Out Requests in Everbridge Suite for more information on the unsubscribe list.
NOTE: The re-subscribe mechanism will detect the caller's ID and only allow that caller ID number to re-subscribe. Resubscribe is only available in the English language.
NOTE: The following numbers are for users who log into the Manager Portal at manager.everbridge.net.
- Global Direct Dial: +1 626-486-9782
- United States: (800) 830-3493
NOTE: The following numbers are for users who log into the Manager Portal at manager.everbridge.eu.
- Global Direct Dial: +44 141 473 6983
- Netherlands: +31 85 001 3202
- Norway: +47 21 40 57 34
- Sweden: +46 8 580 975 26
- United Kingdom +44 1344 595417
1. ReSubscribe Dialer
You can opt back into receiving voice messages.
2. Resubscribe Phone Numbers
By calling one of the numbers on screen. You can also find these numbers at the link below, and at the end of this video.
Learn more
3. Resubscribe Dialer Connecting
Once the call connects, follow the prompts to opt in. You'll hear a confirmation message once you complete the process.
4. Resubscribe Dialer Entry
5. Voice Resubscribe English
Note that resubscribe is only available in English for now. You should now be able to unsubscribe or resubscribe for voice notifications.
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