Problem

When logging in to the Everbridge Manager Portal, Visual Command Center (VCC), or any service ending with *.everbridge.net, the following error occurs:

Your account has been disabled. Please contact your administrator.

Root Cause

This response is the result of an account or organization administrator disabling your account.

Solution

Please contact your administrator for assistance. For more information, see knowledge article EBS: How Are Everbridge User Accounts Deleted And/or Disabled?