Topic

Voice - Unsubscribe, Opt Out, Remove, Stop From Receiving Everbridge Voice Notifications.

Description

This knowledge base article explains how to unsubscribe (opt out, remove, stop) receiving voice notifications from Everbridge.

Everbridge allows contacts to opt out of receiving phone calls via a prompt at the end of a voice message if this option is enabled in the organization. Please see knowledge article EBS: Voice - Allow Contacts to Unsubscribe or Opt Out From Receiving Everbridge Voice Notifications for information on this organizational setting. 

How Contacts Can Unsubscribe From Voice Messages

Follow the video and/or written steps below to learn how contacts can unsubscribe or opt out from Everbridge voice notifications.

Video:

Written Steps:

1. Select Phone as a delivery path for a notification.

2. Your contact receives the call and follows the prompts at the end of the message to unsubscribe.