EBS: Voice - Unsubscribe, Opt Out, Remove, Stop From Receiving Everbridge Voice Notifications

Topic

Voice - Unsubscribe, Opt Out, Remove, Stop From Receiving Everbridge Voice Notifications.

Description

Everbridge allows Contacts to opt out of receiving phone calls via a prompt at the end of a voice message if this option is enabled in the Organization. See knowledge article EBS: Voice - Allow Contacts to Unsubscribe or Opt Out From Receiving Everbridge Voice Notifications for information on this organizational setting. 

1. Voice Intro

Everbridge allows you to opt out of receiving phone calls through a prompt at the end of a message.

Voice Intro

2. Voice Dialer

Once you receive a call from your organization. Towards the end of the message, you may hear a prompt to unsubscribe or opt out of notification phone calls. Follow the voice prompts to unsubscribe using the dialer. Once you complete the process, you'll hear a confirmation message.

Voice Dialer

3. Voice Dialer Unsubscribe Prompt

Voice Dialer Unsubscribe Prompt

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