Topic:

How to format text in messages.

Description:

It is possible to copy and paste text from other sources into the message form of a notification but this can introduce format issues. As a best practice, copy/paste any text into a simple text editor. (Such as NotePad++) Then re-copy the text from the simple text editor and paste it into the message form in a notification.

For rich text formatting, it is recommended to select the checkbox for Include a separate message for email notifications and to paste any rich text in the designated text box.

For information on including hyperlinks in email messages see Knowledge Base Article 000009345 - How to Include an Email Address Hyperlink in the Message Body of a Notification in Everbridge Suite.

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