EBS: How to Format Text In Messages in Everbridge Suite
How to format text in messages.
It is possible to copy and paste text from other sources into the message form of a notification but this can introduce format issues. As a best practice, copy/paste any text into a simple text editor. (Such as NotePad++) Then re-copy the text from the simple text editor and paste it into the message form in a notification.
For rich text formatting, it is recommended to select the checkbox for Include a separate message for email notifications and to paste any rich text in the designated text box.