EBS: Displaying Incident Notifications to Contacts in the Everbridge Member Portal

Topic:

This article provides information on the Displaying Incident Notifications setting available for the Everbridge Member Portal.

Description:

Incident Notifications can be viewed by contacts in the Everbridge Member Portal when the Display incident information setting has been enabled in the Organizations settings. To enable this setting, follow the steps below:

  1. Log in to the Manager Portal and select the appropriate organization from the drop-down menu in the upper right-hand corner.
  2. Select Settings tab from the top menu bar.
  3. Select Member Portal from the drop-down menu.
  4. Click the Checkbox  next to Display incident information.
  5. Select Save.

This setting allows contacts to log in and view the Incidents sent under the Incident tab. Regardless of if the Incident has been published to the Everbridge Member Portal.
Contacts will not be able to confirm Incidents from the Member Portal.

NOTE: To publish an Incident to the Member Portal, follow the steps in Knowledge Base Article 000059129 - How to Publish a Notification/Incident to the Member Portal.

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