EBS: Contact Upload Error Code: 'UPLOADCONTACT_RECORD_TYPE_NULL_ERROR'

Error:

Contact Record Status:

Not loaded - critical error

Error Message:

     UPLOADCONTACT_RECORD_TYPE_NULL_ERROR: Record Type:

NOTE: Contact Upload file failure error messages may be viewed under ContactsUploads > User-added image. Clicking on the User-added image icon next to the desired upload file brings you to the Upload Results page where the error is displayed.

Root Cause:

This error means that a Record Type was not provided for the contact. 

Solution:

Please insure that each contact in your upload file has a value for Record Type. This Record Type must be defined in the settings or the file will receive the following error described in Knowledge Base Article 000054026 - Contact Upload Error Code: 'Record Type is Not Defined'.

Example 1:

Record Type Missing for Contact UI Error

The following file would cause the above errors because a Record Type was not provided for this contact.

 Record Type Missing in Upload File

 

The following file shows what a corrected upload file would look like. Each contact has a Record Type defined and the record type 'Employee' has been defined in the organization settings.

  User-added image



 
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