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EBS: What Is the Estimated Time to Restore Service Functionality From Back-up to a Minimum Level if the Everbridge Suite Platform Experiences an Issue?

Updated
Diane McCoy
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Question

What is the estimated time to restore service functionality from back-up to a minimum level if the Everbridge Suite platform experiences an issue?

Answer

The recovery time objective for the Everbridge Suite platform is 15 minutes. Request the Disaster Recovery Test Plan and Results document from your Account Manager for more specific information.

See knowledge article Support Center: How to Subscribe to Service Advisories That Notify You of Updates, Changes And/or Issues Affecting Everbridge for instructions on how to sign up for service advisories to be notified of any updates or issues with Everbridge Suite.

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