EBS: What is the CAP RSS Feed in Everbridge Suite?


What is CAP RSS Feed?


RSS (RDF Site Summary or Really Simple Syndication) is a web feed that allows users and applications to access updates to websites in a standardized, computer-readable format. By using an RSS feed reader, all feeds can be directed and viewed in one place.

With Everbridge Suite, the CAP RSS Feed option is a tool for publishing warnings and emergencies to a CAP-formatted RSS (Rich Site Summary) feed.

NOTE: The CAP RSS Feed publishing option is not enabled for all Everbridge organizations by default. Contact an Everbridge Account Manager to enable this feature.

Locating an Organization's CAP RSS Feed Link

For subscribers to take advantage of the CAP RSS feed capability, they will need the CAP RSS Feed Link to import into their RSS feed reader. Follow the steps below to locate and distribute an organization's CAP RSS Feed Link to subscribers:

CAP RSS Feed Link
  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Settings tab at the top of the page.
  3. Click on Publishing Options from the left of the page.
  4. Click CAP Channels.
  5. Click Defaults from the sub-menu.
  6. Right-click and copy the CAP RSS Feed Link.
  7. Distribute the link to subscribers for them to paste into their desired RSS feed reader.

Using the CAP RSS Feed Publishing Option

Notifications can now be sent to publish on subscribers' RSS Feeds by following the steps below:

New Notification
  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Notifications tab from the top of the page.
  3. Click New Notification.
  4. In the Create Message pane, enter a title for the notification in the Title text field, and then enter a message in the Body text field.
CAP Fields
  1. Select the CAP RSS Feed channel from the Publishing Options pane.
  2. Complete the CAP Fields.
    1. Select the desired Message Status from the dropdown.
    2. Enter the Source. It should be the name of the sending agency.
    3. Select the desired Scope from the dropdown.
    4. Restriction can be filled with any desired text (e.g., "Law Enforcement Sensitive", or "Official Use Only").
    5. Addresses is used for dissemination to specific addresses.
    6. Select the desired Message Category in the dropdown.
    7. Select the desired Urgency in the dropdown.
    8. Select the desired Severity in the dropdown.
    9. Select the desired Certainty in the dropdown.
    10. Select an Event Name in the dropdown.
CAP Fields Continued
  1. Expires is the expected hourly duration of the event. This time should be the same or shorter than the broadcast duration time under the notification Settings to ensure the alert can be stopped or extended.
  2. Sender Agency Name is automatically populated based on the name listed in the organization settings. If more than one name is configured, select the desired one in the dropdown list.
  3. Headline will automatically populate from the title of the message, but it can be changed.
  4. Message is the content desired to share.
  5. Instruction is an optional field. In this field describe protective actions or precautionary measures.
  6. Web Link is an optional field where you can provide a URL for recipients to follow.
  7. U.S. Time Zones is optional.
  8. Area Description is a required field. This field is auto-populated with the name of the SAME code entered in organization settings.
  9. Affected Region Same Code(s) will display the SAME codes listed in the organization settings, if any.
  10. Polygon is optional. This section shows whether a polygon is selected or not.
  11. Attachments is an optional field. Messages that include a recorded audio message as an attached file will be delivered to radio stations to play instead of the text-to-speech. Attached MP3 files must be less than two megabytes and should be less than two minutes long.
    1. Select the desired contacts, if any.
    2. Click Send.
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