Question
What does the delivery order setting do for notifications in Everbridge Suite?
Answer
There are three different delivery order modes in Everbridge Suite settings:
- Organization Default: uses the sequence specified in the organization's settings tab for notification delivery methods
- Contact Preferred: uses the sequence specified in each contact's record
- One Time Custom: uses the sequence specified at a notification's creation, and overrides all other preferences
To set the default delivery order mode for notifications, follow the steps below:
For more information on delivery methods, see knowledge article 000001839 - How to Send Notifications to Delivery Methods in a Specific Order in Everbridge Suite |
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