Problem
Sending IPAWS messages in Everbridge Suite generates the error:
Invalid Polygons
Root Cause
Shapes included in IPAWS messages are exceeding geo-point limits.
Solution
Send IPAWS messages with shapes that do not exceed the limitations listed below:
- For the Wireless Emergency Alerts (WEA) channel, shapes must have less than 100 geo-points.
- For the Emergency Alert System (EAS) and Non-Weather Emergency Message (NWEM) channels, shapes must have less than 200 geo-points.
For better control over the amount of points a shape has, create a polygon on the Everbridge map. See knowledge article EBS: How to Use Shapes to Select Contacts for a Notification in Everbridge Suite for information on creating a polygon.
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