Topic:
How to delete an incident template category that is being used in Everbridge Suite Incident Communications.
Description:
Follow the steps below to delete an incident template category in Everbridge Suite:
- Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
- Click on the Incidents tab from the top menu bar.
- Click the Templates sub-tab.
- Navigate to the Category column.
- Click on any entry in the Category column, i.e. an already existing category name or the '---' symbol that represents no Category.
Note in the example below, you may click on one of the existing category names, 'Employee' or 'Animals', or the '---' symbol:
- A pop-up menu appears:
- To remove the category, click the trash icon next to the desired category.
- Answer Yes to the question "Are you sure you want to delete the selected category(ies)?
- Click Close.
For information on how to create an incident template category, see Knowledge Base Article 000048516 - How to Create an Incident Template Category for Use With Everbridge Suite Incident Communications.
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