Topic

How to define what groups a Group Manager Role is allowed to manage in Everbridge Suite.

Description

To define what groups a Group Manager Role is allowed to manage in Everbridge Suite, follow the steps below:

1. Log in to the Manager Portal as an Organization Administrator.

2. Select Access from the top menu bar.

3. Select Roles from the drop-down menu.

4. Select the applicable group manager role from the menu on the left.

5. Select Resources in the Edit Role section.

6. Select the check boxes next to the groups under STATIC and DYNAMIC that can be accessed by this group manager role. For broader access, consider selecting dynamic groups or all contact groups.

7. Click Save.

This group manager role now has access to the contacts that are assigned to the selected groups. For more information see knowledge article EBS: How Does a Group Manager Add or Remove a Contact to or From a Group in Everbridge Suite?

Note: To allow group managers to see all groups their contacts belong to, rather than just the groups they are directly managing, you can set up the group manager role to have access to dynamic groups or all contact groups. This can be done by editing the group manager role under the org level access > roles section and selecting the desired groups.