Question

Can Everbridge translate a single notification into multiple languages?

Answer

No. Everbridge does not auto-translate a single notification into multiple languages. Notifications must be written in the target language, and rules created to filter contacts based on additional information fields related to language.

However, Everbridge does provide translation management capabilities so you can store and manage multiple language versions of the same message content within the platform, and then send the appropriate language version to each audience.

See knowledge article EBS: How to Create Notifications in Multiple Languages in Everbridge Suite for instructions on how to create these additional information fields, rules, and notifications.

When creating notification reports that include multiple languages, be sure to add the language-specific variables to the 'data' section of your report to ensure all language content is displayed in your notification history reports.