EBS: Analyzing Notification Delivery Details in Everbridge Suite

Topic:

This article explains how to analyze notification delivery details.

Video Instructions:

 

Written Instructions:

Follow the steps below to create a report from which notification delivery details may be analyzed:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Reports tab.
  3. Click on the Create Report button.
  4. From the Report Type drop-down menu, select NotificationsIncidents, Incident Notifications, or Incident Scenario Notifications.
  5. Drag and drop the desired fields from the left sidebar to either the DATA section or the Filters section.
    1. NOTE: The DATA section captures all the information that will appear in the report. The FILTERS section is for filtering out certain parameters to focus the report on specific data.
  6. Click Preview Report to see a preview at the bottom of the page.
  7. Click Export PDF or Download CSV to download a file of the generated report.
  8. Optionally, enter a name for the report in the Save this report textbox and click Save to save the report in the Manager Portal for use later.
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