Topic

How a contact can log in to the Everbridge Mobile App (EMA) after getting a new phone.

Description

If a contact is registered to the member portal, they can follow the steps in knowledge article MobileHelp: How to Log in to the Everbridge Mobile Application (EMA) If You Have Access to the Everbridge Member Portal

However, if contacts used the Everbridge Mobile App Quick Registration, they will need to be invited again by following the steps in knowledge article Mobile: Sending Everbridge Mobile App (EMA) Quick Registration Emails for a single contact.

The contact will then receive an email for quick registration to the Everbridge Mobile App.