Topic
Scheduled incident management
Description
Scheduled incidents allow incidents to be scheduled for a future launch. After a scheduled incident is saved, its details cannot be edited.
Editing scheduled incidents
Scheduled incidents cannot be edited after they are saved. This limitation applies to the scheduled date, time, and other configuration settings.
No role or permission level provides access to update the details of a saved scheduled incident.
Changing a scheduled incident
To change the date, time, or other settings of a scheduled incident:
- Locate and delete the existing scheduled incident.
- Create a new scheduled incident with the required date, time, and settings.
There is no supported method to modify an existing scheduled incident directly.
Canceling a scheduled incident
To prevent a scheduled incident from launching, remove the scheduled incident from the scheduled tab before the scheduled launch time.
Deleting or changing the incident content alone may not cancel the underlying scheduled incident. Remove the scheduled incident entry to clear the launch trigger and prevent the incident from launching.