The Everbridge 360 mobile app is designed to support critical event management and communication while protecting user privacy. This article explains what information the app accesses or stores on a device and what it does not access from a user’s personal phone data.
Data the Everbridge 360 App Stores and Uses
The Everbridge 360 app works with data that is provided by your organization and the Everbridge platform, not from your personal phone content. When you use the app, it can access and store the following types of information associated with your Everbridge account:
- Contact and group data synced from HR systems – Work-related records managed by your organization (for example, employee contact details and groups) that are synchronized into Everbridge and made available in the app.
- Critical events – Information about ongoing or historical incidents and events that your organization manages through Everbridge.
- Tasks and trackers – Assigned activities, checklists, or tracking items related to critical events or operational workflows.
- Live event dashboards – Views and status dashboards for active events, giving visibility to authorized users.
- SOP (Standard Operating Procedure) documents – Reference and procedural documents your organization shares through Everbridge 360.
Access to this data is governed by your organization’s data privacy policies and by role-based permissions in Everbridge 360. Role-based permissions control which users can view or edit specific contact and event data, providing granular access so that only authorized roles can see sensitive information.
Data the Everbridge 360 App Does Not Access on Your Phone
The Everbridge 360 app does not read or collect your personal content stored on the phone itself. Specifically:
- The app does not access your personal contact list or address book on the device.
- The app does not access other personal information on your phone that is unrelated to Everbridge (for example, your personal contacts or similar personal data).
Installing and using Everbridge 360 does not grant the app permission to view or upload your personal phone contacts or other unrelated personal data; it only works with data managed in the Everbridge environment and shared by your organization under controlled access.