EB360: Role Configuration for Communications Only Access

Topic

Creating a custom role that provides access only to Everbridge 360™ Communications features.

Description

This article describes the process for creating a custom role that limits access to Everbridge 360™ Communications features only.

After the custom role is created and assigned, assigned users can access only the Communications features included in the selected role template (Communications Admin, Communications Operator, or Communications Training).

The procedure for creating and assigning this role differs based on whether the administrator has the Account Administrator role or the Organization Administrator role.

Account Administrator

  1. Log in to the Manager Portal.

  2. Select the Roles tab.

  3. Next to View roles for: select Organization.

    Custom Role.png
  4. Select the Organization from the drop down. 

  5. Choose New Custom Role and add a Role Name

    Add role title.png
  6. Select one of the following Communications roles as the base role:

    • Communications Admin

    • Communications Operator

    • Communications Training

      select role.png
  7. Review and adjust permissions as needed.

  8. Choose Save.

  9. Assign the role to the appropriate users.

Organization Administrator

  1. Log in to the Manager Portal.

  2. Choose Organization Settings.

  3. Select the Access tab.

    • If the Access tab does not appear, contact your Account Administrator to enable access management for the organization.

  4. Choose Roles.

    Access.png
  5. Select New Custom Role.
    New role.png

  6. Select one of the following Communications roles as the base role:

    • Communications Admin

    • Communications Operator

    • Communications Training

  7. Enter a Name for the custom role.
    new custom role.png

  8. Review and adjust permissions as needed.

  9. Choose Save.

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