| Visual Command Center as Landing Page for VCC Operators |
Role administrators can now set Visual Command Center as the login landing page for VCC operators in the custom role configuration page. By directing operators straight into Visual Command Center upon login, organizations can reduce unnecessary navigation, minimize extra clicks, and accelerate access to critical situational awareness and operational information. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 24 (EU), February 25 (US) |
| Everbridge 360 Styling for CEM Login UI |
The CEM login pages have updated visual styling to match Everbridge 360, creating a more consistent look across the overall user experience. This update is cosmetic only and does not change login functionality. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 10 (EU), February 11 (US) |
| AI Message Enhancement Controls (Two-Level Toggle) |
Organization Administrators can now control AI message enhancement through a two-level toggle system in organization settings:
This governance model provides centralized control over AI usage while still enabling operators to leverage AI assistance when permitted. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 24 (EU), February 25 (US) |
| AI Message Enhancement in Communications Launch |
An AI assistant feature is available within the Communications launch form to help operators craft, refine, and optimize messages—whether using templates with variables or creating messages from scratch. The feature helps adjust tone based on incident severity, remove unnecessary detail, and identify potential errors that could cause misinterpretation, helping ensure messages remain clear and actionable during high-pressure situations. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 24 (EU), February 25 (US) |
| API Service Accounts: Resource + Action-Based Access Controls |
Service accounts can now be provisioned with resource + action-based access controls, granting access only to the specific APIs and actions required. This enables more precise control over integration access compared to broader user roles, improving governance for automation and integrations. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 24 (EU), February 25 (US) |
| Self-Service DKIM |
Organizations can now provision DKIM keys for their custom domain or email address, enabling email notifications to be sent from Custom From email addresses aligned with the organization’s domain. This enhancement supports improved email authentication and domain alignment for outbound notifications. By strengthening email authentication, it helps improve deliverability and reinforces trust in email communications sent through Everbridge. To use this feature: You must configure a Custom From email address for your organization. This feature is available to all Everbridge 360 customers at no additional cost and won’t affect existing settings. Release Date: February 24 (EU), February 25 (US) |
| Microsoft Teams Unverified Report |
Organizations can now identify contacts/recipients who will not be able to receive Everbridge notifications via Microsoft Teams. The report highlights recipients who do not have the Microsoft Teams app installed or configured correctly, helping you proactively remediate delivery issues. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 24 (EU), February 25 (US) |
| Communications: Increased Interval Between Cycles |
In Everbridge 360 Communications, the Interval Between Cycles (Wait Time Between Cycles) can now be configured up to one day. This allows for larger intervals between cycles to align with increased broadcast durations (already supported in Mass Notification/Incident Communications, now available in Communications), giving you more control over cadence for extended incidents. This feature is available to all Everbridge 360 customers at no additional cost and won't affect existing settings Release Date: February 24 (EU), February 25 (US) |
| Communications: Multiple Polling Responses |
Contacts can now respond to Communications multiple times to update their status in an evolving situation. Each response is recorded so you can track status changes over time and make more informed operational decisions during ongoing events. Release Date: February 24 (EU), February 25 (US) |
| API: New Custom Role API Set |
Customers can now manage custom roles via a new set of dedicated APIs, providing parity between UI and API functionality. These APIs allow programmatic create, retrieve, update, patch, and delete operations for Custom Roles, enabling consistent role administration across UI and API workflows. Availability: Available for free for all API customers. Release Date: February 24 (EU), February 25 (US) |
Release Region Schedule: EU (Tuesday, February 24) and US (Wednesday, February 25).
| Phone Call Safety Events Now Supported in Visual Command Center |
Employee Mobile Safety phone call events are now available as risk events in Visual Command Center, enabling automated alerting, targeted stakeholder notifications, and real-time map visibility. With phone call safety events available in Visual Command Center, organizations can trigger alerts using advanced orchestration workflows, automatically notify stakeholders based on existing escalation and communication rules, and view phone call safety events alongside Mobile Safety SOS events on the map for improved situational awareness. New Risk Event Sub-Categories:
Action Required: Beginning February 10, 2026, Mobile Safety risk events will be published using new sub-categories. Please review and update any Visual Command Center workflows or alerting rules that rely on the Mobile Safety risk feed to ensure proper notification and visibility. Release Date: February 17 |
| Enhanced Earthquake Summary (USGS) |
Reported Intensity and Depth are now included in the risk event summary to enhance earthquake impact assessment and situational awareness. This enhancement is free for all customers using Everbridge Risk Events and won't affect existing settings. Release Date: February 3 |
| Enhanced Event Navigation & Document Management in Everbridge 360 |
Event navigation and document management have been improved in Everbridge 360 with:
These improvements reduce visual clutter, improve usability, and support better scalability for teams managing multiple events and associated assets. This enhancement is available to all Everbridge 360 Critical Events customers and won't affect existing settings. Release Date: February 24 (EU), February 25 (US) |
| Alerting by Custom Static Location Types |
Organizations can now precisely target alerts and notifications based on custom static location types defined in Contact Management. This enhancement enables more granular and accurate targeting when launching alerts. Custom static location types can be used as conditions within CEM Orchestration, allowing organizations to incorporate customer-defined locations into correlation and notification logic. This supports more flexible configuration and improves alignment between location data and alerting workflows. To use this feature: Custom static location types must be configured in Contact Management. Release Date: February 24 (EU), February 25 (US) |
| Risk Feed Filters in Everbridge 360 Mobile |
Everbridge 360 Mobile now includes Risk Feed Filters, allowing travelers to filter risk feeds beyond Everbridge Travel Risk events, such as weather-related risks. This enhancement gives travelers greater control over the alerts they receive and improves alignment with duty of care expectations. By enabling more relevant and targeted risk visibility, this update helps increase traveler engagement and trust in alerts. When alerts are clearly applicable, travelers are more likely to act quickly, reducing the likelihood of ignored notifications and supporting better overall safety outcomes. Availability: Available to Enterprise and Travel Protector customers only. Release Date: February 24 (EU), February 25 (US) |
| IPAWS Status and Simplified Update |
When updating or closing an incident, all active IPAWS messages are now displayed to enable quicker message management. The new IPAWS Status column shows the status of all IPAWS messages at a glance, and the Send Incident Update window displays all active IPAWS messages to make updates faster and easier to manage. Note: This enhancement is being rolled out in phases as part of the EWBS 26.1 release. Availability may vary by environment. Release Date: February 24 (EU), February 25 (US) |
| Organization Logo in Public Safety Mobile Push Notifications |
Your organization’s logo can now display in push notifications sent to the Public Safety Mobile app. Please Contact Customer Service or your Account Manager to update your organization logo. Release Date: February 24 (EU), February 25 (US) |
| Product | Feature Area | Feature | Description | Benefits |
| Communications | Templates | Save Template | Remain on the template edit page after clicking Save Template. | Continue refining the template without unnecessary navigation back and forth to the template library. |
| Communications | Launch Permissions | Templates | Mass Notification Operators are restricted from editing templates (notification, incident, and communication templates) when launching through Communications. | Aligns Communications with legacy permissions to avoid unintended differences and reduce confusion. |
| Communications | Templates Permissions | Role-based Editing | Only users with the same role can edit or delete templates created by others in the same role. | Maintains role-based access control by preventing unauthorized edits to templates created by higher-privilege roles. |
| Communications | Templates | Variables | When a variable is marked required, a red asterisk appears adjacent to the variable label/number in the operator form. | Operators can identify required fields without hovering or attempting submission. |
| Communications | Activity Log | Launch | A consolidated Launch New button with a dropdown menu is available to select launch type (Standard, Conference, Poll). | Reduces UI clutter and improves operator workflow during incidents. |
| Everbridge 360 | Settings | Contacts Default Options | Modernized interface design. | Provides a more consistent experience across Everbridge 360. |
| Everbridge Suite and Everbridge 360 | Because the Broadcast Duration can now be increased to up to 5 days, Late Confirmations are no longer accepted and references to Late Confirmations will no longer be displayed. | Provides a consistent experience across Everbridge Suite and Everbridge 360 by aligning confirmation behavior with extended broadcast durations. | ||
| Everbridge Suite and Everbridge 360 | Member Portal | Scheduling | The Member Portal scheduling pages have been visually updated with a modernized interface design. There is no change in functionality. |
Release Date: February 24 (EU), February 25 (US)
| Product Area | Feature Area | Feature | Defect | Case Numbers |
| Everbridge 360 | Org Setting | Login Message | Last Modified Date on the Login Message page was not displaying a value. |
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| Everbridge 360 | Upload | SFTP | SFTP file upload issue: uploaded files were not reflecting in Everbridge when triggered by upload jobs. |
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| Everbridge Suite | Contacts | Scheduling | Group manager received a “Server Error” when navigating to the Scheduling tab. |
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| Everbridge Suite | Collaboration Channels | Webex | Links to Webex channels from the ITA dashboard did not work. |
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Release Date: February 24 (EU), February 25 (US)