Everbridge 360™ - iOS/iPadOS Intune Deployment

1. Prerequisites

Before setup begins, ensure the following are in place:

Tenant and Accounts

• Microsoft Intune subscription (via Microsoft Endpoint Manager)

• User account licensed for Intune

• Intune Administrator or equivalent role

Apple Requirements

• Apple ID (managed or personal, depending on deployment model)

• Apple Push Notification service (APNs) certificate configured in Intune

• Safari enabled on the device (required for enrollment)

2. Set Up an iOS App in Intune

Step 1: Access Intune

1. Sign in to the Microsoft Intune admin center
   https://intune.microsoft.com

2. Navigate to Apps → All apps

3. Select Add

Step 2: Choose App Type

Select the appropriate app type based on how the app is delivered:

• iOS store app – Public App Store apps

Click Select after choosing the type.

Step 3: Configure App Information

• Search for the app by name (Everbridge 360) 

  Note: Ensure you select the Everbridge 360 app, not the legacy Everbridge app

Step 4: Assign the App

1. Go to Assignments

2. Choose one or more Azure AD groups:

   • Required – App installs automatically

   • Available – User can install from Company Portal

3. Configure assignment filters if needed

Step 5: Review and Create

• Review settings

• Select Create

The app is now available in Intune and will deploy based on assignment rules.

3. Create the App Configuration Policy (Key–Value Setup)

Step 1: Create a New App Configuration Policy

1. In the Intune admin center, go to Apps → App configuration policies

2. Select Add

3. Choose Managed devices

4. Platform: iOS/iPadOS

5. Select Next

Step 2: Select the Target App

1. Under Targeted app, select Choose app

2. Select the Everbridge 360 iOS app added in the previous section

3. Click OK

Step 3: Add Configuration Settings

Under Configuration settings, choose Key-value pairs.

Add the following entry:

Step 4: Assign the Configuration Policy

1. Assign the policy to the same user or device group as the app

2. Select Next → Create

4. Enroll the iOS Device in Intune

Step 1: Install Company Portal

1. On the iOS device, open the App Store

2. Install Microsoft Intune Company Portal

Step 2: Enroll the Device

1. Open Company Portal

2. Sign in with the corporate Microsoft account

3. Follow prompts to:

   • Download the management profile

   • Install the profile via Settings → General → VPN & Device Management

   • Approve device management

4. Return to Company Portal and wait for enrollment to complete

5. Configuration Delivery and Validation

• App configuration is delivered after:

  • The device is enrolled

  • The app is installed

  • The app is launched

• Typical delivery time: 5–15 minutes

• The app must be closed and reopened to consume updated configuration

Validation Steps

• In Intune:
  Apps → App configuration policies → select policy → review Device/User status

• On the device:
  Launch the Everbridge 360 app and confirm it initializes using the configured orgCode