Everbridge CEM: November 2025 Release Notes

Users can now create one-time or recurring scheduled Communications for optimal delivery timing. They can edit, pause, or delete schedules at any time, maintaining full control over their timing and content. This enhancement helps ensure timely and relevant Communications while reducing the manual effort required for repetitive messages.

This feature is available to all Everbridge 360 users at no additional cost, and won't affect existing settings.

Release Date: November 18 (EU), November 19 (US)

Users can now configure Communication Templates to automatically attach Alert Maps and/or Reports when launching a Communication from an Alert. This eliminates manual attachment steps, ensuring recipients receive the necessary visual and detailed context immediately.

This feature is available to all Everbridge 360 customers at no additional cost, and won't affect existing settings. 

Release Date: November 18 (EU), November 19 (US)

Operators can now confirm or respond to Notifications on behalf of Contacts directly from the Notification Details page. This allows an Organization's operators to take immediate action, even if a Contact has already responded, ensuring faster and more flexible response management.

This feature is available to all customers at no additional cost. Administrators must first enable the Operator Confirmation setting in Settings > Notifications > Default Options to use it. 

Release Date: November 18 (EU), November 19 (US)

On the Notification Default Options page, the Operator Confirmation setting has been moved from the Incidents tab to the General tab. This change allows administrators to configure Operator Confirmation for both Notifications and Incidents in one place, simplifying setup and improving consistency.

This enhancement is free for all customers and won't affect existing settings. 

Release Date: November 18 (EU), November 19 (US)

SMS Polling Notifications now include clearer response instructions in the message footer, helping recipients understand how to respond correctly, improve response accuracy, and reduce the number of invalid replies.

This feature is free for all customers and won't affect existing settings. 

Release Date: November 18 (EU), November 19 (US)

Everbridge Suite will no longer accept confirmations or responses after a broadcast or Notification has ended. This change resolves inconsistencies caused by late confirmations, ensuring data accuracy and preventing responses from being recorded after a broadcast has closed.

This update will be applied systemwide for all customers and does not require configuration or setup.

Release Date: November 18 (EU), November 19 (US)

Administrators can now set up automatic Group Integration with Microsoft Entra ID, enabling seamless synchronization of group hierarchy and membership data between Entra ID and Everbridge Suite. This enhancement streamlines user management by ensuring group structures remain consistent across both systems.

This feature is free for all customers and won't affect existing settings. 

Release Date: November 18 (EU), November 19 (US)

The data retention policy for Incident data displayed in the ITA Dashboard now aligns with the standard Incident data retention policy (up to 18 months). 

This change applies to all customers. After this change, the ITA Dashboard will display data for up to 18 months.

Release Date: November 18 (EU), November 19 (US)

When editing or creating a Custom Role, Administrators can now configure a default landing page, allowing users with that role to land directly on the page most relevant to their daily tasks.

The following pages are available as potential landing pages: 

• Dashboard​

• Resilience Insights​

• Alert management​

• Universe​

• Communication​

• Notification​

• Incidents​

• Contacts​

• Reports​

• ITA​

• Critical Events

This feature is free for all customers at no additional cost, and won't affect existing settings. 

Release Date: November 18 (EU), November 19 (US)

Users with Custom Roles can now log in to the Everbridge ManageBridge mobile app. This update expands access to the app for Organizations using Custom Role configurations, improving flexibility and alignment between desktop and mobile experiences.

Release Date: Available Now

Everbridge 360 Mobile users can now search for specific locations on the Risk Map to zoom in and view relevant Risk Event data quickly.

Additionally, new Time filters (Last 7 Days, Past 24 Hours, Today, Next 24 Hours, and Next 7 Days) allow users to view both recent and upcoming Risk Events, such as planned demonstrations or road closures. 

These enhancements are available to all Everbridge 360 customers at no additional cost, and won't affect existing settings. 

Release Date: Available Now

Everbridge Situation Reports and Global Highlights now include enhanced Risk Event Categories, allowing for more precise alerting and filtering. Two new categories have been added:

• HAZMAT/Fire
• Local Disaster

These enhancements help organizations better prioritize Alerts and focus on the risks most relevant to their operations and are available for all customers with Everbridge Global Highlights and Situation Reports.

Action Required:
These Risk Event Categories are already available, and Risk Events will begin using them on November 17, 2025. Please update workflows for Everbridge Situation Reports and Global Highlights before this date to ensure continued Alert coverage.

Everbridge now validates Disease Outbreak Risk Events using data from BlueDot, a trusted third-party provider of medical risk intelligence. Each event includes a concise summary, title, and location details provided directly by BlueDot’s medical intelligence team.

These Risk Events appear in both the Everbridge Risk Events and Everbridge Travel Risk Events feeds. Events may include multiple locations, each displayed as a pin on the map.

This enhancement is available automatically in Everbridge Risk Events and Travel Risk Events feeds; no client action required.

Release Date: Available Now

The new Everbridge Physical Security Feed integrates physical security systems with Everbridge 360, enabling Organizations to monitor both internal and external security events within a single platform. The feed surfaces key Risk Events in real time for faster, more informed responses.

Supported Event Types include:

• Site Intrusion: Detects door-forced or intrusion alerts.
• Staff Emergency: Captures panic and duress activations.
• Shot Detection: Surfaces urgent detection events instantly.

This enhancement is free for all Physical Security customers and won't affect existing settings.

Release Date: Available Now

The new Lockdown capability allows operators to quickly secure facilities by locking doors and arming intrusion systems through integrated Physical Security sensors. This feature provides real-time visibility into the current physical state and enables fast, informed responses during emergencies.

Key Benefits:

• Enhances safety by protecting people and assets during emergencies.
• Reduces response time by allowing operators to react and execute lockdown actions immediately.
• Armed sensors automatically generate alerts for better situational awareness.

This enhancement is free for all Physical Security customers and won't affect existing settings.

Release Date: Available Now

The Gunshot Detection integration provides a unified view of internal and external gunshot detection events within Everbridge 360. This enhancement enables GSOC operators to respond faster by correlating detection alerts with other security data, such as video or location information.

Key Benefits:

• Delivers a single, real-time operational view of all gunshot detections.
• Supports integration with any gunshot detection system (or multiple systems).
• Improves situational awareness and shortens response times in critical incidents.

This enhancement is free for all Physical Security customers and won't affect existing settings.

Release Date: Available Now

CEM

Contacts

Geocoding

Postal codes for the Republic of Korea were not geocoding correctly due to an overlap of codes with the United States. Implementing the Culture field for the Republic of Korea now correctly geocodes.

• 711395

CEM

Contacts

Member Portal Login

Contacts were not registered and were unable to log in to the Member Portal. Older data was cleared so that contacts can be registered.

• 737578

CEM

Contacts

Phone Number Validation

Phone numbers in Ascension Island were not accepted with the +247 country code. Values have been added to correctly validate going forward. 

• 719067
• 733806

CEM

Contacts

Upload

A Delivery Method was incorrectly turned on after an Upload using the Replace method.

• 718728

New categories:​

• Geopolitical​
• Cybersecurity