Everbridge CEM: October 2025 Release Notes

Users can now create one-time or recurring scheduled Communications for optimal delivery timing. They can edit, pause, or delete schedules at any time, maintaining full control over their timing and content. This enhancement helps ensure timely and relevant Communications while reducing the manual effort required for repetitive notifications.

This feature is available to all Everbridge 360 users at no additional cost and won't affect existing settings. 

Release Date: October 21 (EU), October 22 (US)

The new Alert Polygon and Template Polygon application feature gives users control over which geographic area is used to define message recipients when launching a Communication from an Alert. By default, the system uses the Alert’s polygon to reach those in the affected area, but users can choose a Template’s predefined polygon when needed. This flexibility ensures that Communications target the right people while minimizing the risk of miscommunication.

This enhancement is free for customers who can send a Communication from an Alert, and it won't affect existing settings. Note that if the Operator’s Form permissions do not allow editing recipients on the selected template, the operator will not have access to edit the template polygon.

Release Date: October 21 (EU), October 22 (US)

A new Email Bounced filter can be applied in the Contacts Advanced Search, Rules, and Custom Reports to retrieve a list of Contacts whose emails have bounced and are no longer deliverable. 

This feature is free for all customers and won't affect existing settings. 

Release Date: October 21 (EU), October 22 (US)

Operators can now use the Operation Confirmation tab to sort and filter contacts, then confirm or update responses on their behalf multiple times during an Incident. This flexibility ensures Contact responses stay accurate as situations evolve, even after initial Polling Responses.

Note that the Operator Confirmation feature itself must first be enabled at the Organization level from Settings > Notifications > Default Settings. 

This feature is free for all customers and won't affect existing settings. 

Release Date: October 21 (EU), October 22 (US)

The new Enable Quick Confirmation option allows Organizations to disable voice detection on Voice Messages, enabling Contacts to respond immediately.

This feature is free for all customers and won't affect existing settings. 

Release Date: October 21 (EU), October 22 (US)

Account Administrators can now set a separate Timeout Policy for the Everbridge 360 Mobile and Desktop apps from Settings > Security > Timeout Policy, allowing them to set a policy that differs from the Manager Portal and Member Portal configuration. 

The following inactivity periods can be selected, which will trigger the timeout once surpassed:

• 24 hours
• 48 hours
• 72 hours
• 7 days
• 28 days
• 90 days
• 180 days
• 365 (default)

This feature is available to all customers at no additional cost and won't affect existing settings. 

Release Date: October 21 (EU), October 22 (US)

Users can now see real-time threats around them on a live map within the Everbridge 360 Desktop App, allowing them to review details, search other areas, and filter by Severity or Type to focus on what matters most.

This feature is available to Everbridge 360 Enterprise and Travel Protector customers. It won't affect existing settings. 

Release Date: October 21 (EU), October 22 (US)

The same Multi-factor Authentication (MFA) policy currently used for the Manager Portal will now also apply to the ManageBridge Mobile App. This enhancement ensures mobile users benefit from the same secure authentication experience as web users, strengthening overall account protection.

This feature is available to all customers at no additional cost.

Release Date: Available Now

The new Everbridge Travel Bulletins Feed is designed for travelers, offering comprehensive insights into the current threat environment to facilitate informed decision-making and minimize risk exposure for travelers worldwide. 

The Travel Bulletins Feed includes:

• Key Risks
• Evolving trends
• Essential background information

This feed is available to Travel Protector customers. 

Release Date: Available Now

Everbridge Situation Reports and Global Highlights have been updated to include enhanced Risk Event Categories, offering users more granular Alerting and filtering options.​

The following Categories have been added:

• Civil Unrest​
• Conflict/War
• Crime
• Cybersecurity

• Geopolitical ​​

• Health/Disease​

• Natural Disaster
• Terrorism/Suspicious Activity​

• Transportation​

• Utility/Infrastructure

• Weather​

This change is available for all customers using Everbridge Global Highlights & Situation Reports.

Action Required: Risk Events will be published with the new Categories starting October 20, 2025. Please update any Workflows using Everbridge Situation Reports and Everbridge Global Highlights before this date to ensure you don't miss any important Alerts.

Release Date: October 20 (EU/US)

CEM

Member Portal

On-Call Schedule

The Staff Schedule wasn't displaying, even for published Calendars.

• 734861

CEM

Member Portal

On-Call Schedule

Schedules displayed in Spanish even when English was the selected language. 

• 647433

CEM

Universe

Shape Upload

Users were unable to upload shapes to the Universe.

• 725354

autoPublished - string: Differentiates Events that are automatically published using Artificial Intelligence from Events that are published and vetted by an Everbridge Analyst. Case sensitive.​

• Omitting this parameter defaults to false for backwards compatibility, and results include analysts' published Events.​
• true: results include only Auto-Published Risk Events.​
• false: results include only analyst-published Events.​
• all: results include both Auto-Published Risk Events and Analyst-Published Events.​

Example: autoPublished:"all"

confidenceLabel - string: Filters results to only Events with the Confidence label indicated. Case sensitive. Comma-delimited.​

• Omitting this parameter does not filter by confidenceLabel.​
• You can query with one or more confidence labels.​
• confidenceLabel query values are: Low, Medium, High, Very High​

Example: confidenceLabel:"Very High, High"

Support for Multiple Geometries:​

The results returned now contain an additional areas array. When an event has a single location, its geometry will be available in both the Area and Areas arrays. When an Event has multiple locations, its geometries will only be in the Areas array.