Topic

What to do if login information for Everbridge Community "EBC" is forgotten.

Description

If login information for Everbridge Community is forgotten, access can still be recovered. The platform is designed to guide users through a secure recovery process without requiring previous usernames or passwords.

After signing up or signing in, users can select Import to search for existing Member Portal accounts associated with the contact information provided. If a potential match is found but cannot be confirmed automatically, the system prompts for validation to ensure the account belongs to the correct individual.

For more information on the Everbridge Community, visit the user guide here: EBS:  Everbridge Community User Guide