EBC: Managing Subscriptions in the Everbridge Community "EBC"

Topic

Registering for new subscriptions and deleting subscriptions within the Everbridge Community "EBC".

Description

This guide offers a step-by-step walkthrough on how to manage subscriptions within the Everbridge Community.

Everbridge Community is a new, unified experience that replaces the previous organization-specific member portals. The Community is treated as a new account and is separate from any Everbridge Member portal login you may have used previously.

Go to public.everbridge.net

Open the Everbridge Community page and click Get Started. Use the Create Account option to create your Everbridge Community profile; this is the entry point for managing your community/public-side subscriptions. After signing in, the Community interface will automatically list your existing and new subscriptions on a single screen so you can view and manage them in one place.

1. Registering New Subscriptions

In this section, you will learn how to register for new subscriptions to your Everbridge Community.

Registering New Subscriptions

2. Click "Add Subscriptions"

To add a new subscription to your Everbridge Community, begin by logging into your Community profile. Once you're signed in, click on the Add Subscriptions option.

Click 'Add Subscriptions'

3. Search

Search for the subscription you'd like to add using the Search field. You can search by organization name, nickname, ZIP code, or even partial terms.

Search

4. Click to Search

To initiate a search, simply click the magnifying glass icon.

Click to Search

5. Select Result

After the results have loaded, select the desired subscription from the list on the right side of the page. If the correct subscription does not appear, modify your search in the search field and try again.

Select Result

6. Member Portal Sign Up

Clicking on the result will direct you to the member portal for the subscription.

Member Portal Sign Up

7. Sign Up Fom

Certain details in the Sign-Up page will be extracted from your community profile and automatically prefilled for your convenience.

Sign Up Fom

8. Add Missing Information

Scroll through the sign up page and add any missing information as needed.

Add Missing Information

9. Click "I accept the Terms of Use"

Review and accept the terms and conditions.

Click 'I accept the Terms of Use'

10. Click "Create Account"

Click here to create your account. This account will be connected to your Everbridge Community profile.

Click 'Create Account'

11. Click "Finish"

Complete any remaining registration steps required by your organization, then click Finish to finalize the registration.

Click 'Finish'

12. Registered Page

You can then view your registration details with the Organization.

Registered Page

13. Click "Back To Everbridge Community"

Click Back To Everbridge Community to return to the main Community page.

Click 'Back To Everbridge Community'

14. My Subscriptions

Your new subscription will be visible on your Everbridge Community page.

After you create a Community profile using the Create Account option and sign in, the Everbridge Community interface automatically lists all of your existing and new subscriptions on a single screen so you can view and manage them in one place.

My Subscriptions

15. Deleting Subscriptions

In this section, you will discover the steps to remove specific subscriptions from your Everbridge Community without deleting your entire Community profile.

From the My Subscriptions view, locate the organization subscription you want to stop receiving notifications from, select it, and follow the on-screen prompts in that organization's member portal to remove or delete your subscription to that organization.

Deleting Subscriptions

16. Select Subscription

Begin by selecting the subscription you wish to cancel from the list on your Everbridge Community page.

Select Subscription

17. Switch to Portal

This will then automatically redirect you to the member portal of the organization so you can manage or delete that specific subscription.

Switch to Portala0

18. Click "Delete My Account"

Select the Delete My Account option within the organization's member portal to remove your subscription with that specific organization.

Click 'Delete My Account'

19. Click "OK"

Confirm the deletion by selecting the OK option. This stops notifications from that organization while keeping your Everbridge Community profile available for managing your other subscriptions.

Click 'OK'

20. Everbridge Community

Navigate to "public.everbridge.net"

Everbridge Community

This guide covered the steps required to add and remove subscriptions in the Everbridge Community.

For more detailed information on the Everbridge Community, including additional subscription management options, visit the user guide here: EBC: Everbridge Community "EBC" User Guide

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