Topic

Logo file requirements for messages to ensure optimal display quality.

Description

When adding logos to your messages, following the correct file format and size requirements is essential for ensuring your logo appears clear and professional. This article outlines the recommended specifications for logo files used in messages and provides guidance if your logo appears distorted or zoomed in.

Recommended File Format

For optimal display quality, logos should be in .png file format.

Recommended Size

Logos should have a maximum size of 788px x 788px.

Why These Requirements Matter

Using the correct file format and dimensions helps ensure your logo appears clear and crisp in messages, maintaining your brand's professional appearance across all communications.

If Your Logo Looks Zoomed In

In some cases, a newly uploaded logo may appear too zoomed in within notifications.

• Verify that your logo meets the recommended file format and size guidelines.

• Try uploading a version of the logo with smaller dimensions or adjusted spacing.