| Retain Resources When Creating a Custom Role |
When creating a new Custom Role from a base role (or editing an existing one and selecting a new base role), all resources configured for that base role, such as contacts, templates, and permissions, will be retained. This saves time when creating a new Custom Role that only needs slight adjustments rather than starting from scratch.
This enhancement is available at no additional cost to all customers and won't affect existing settings. Release Date: June 17 (EU), June 18 (US) |
| Case-Insensitive SSO User ID |
Case sensitivity will no longer be enforced when validating Single Sign-On (SSO) User IDs. This allows SSO users to still successfully log in even if their SSO User ID does not exactly match the identity configured in the IdP, helping to prevent unexpected login failures. This enhancement is available at no additional cost to all customers and won't affect existing settings. Release Date: June 17 (EU), June 18 (US) |
| Expose Group Memberships in Member Portal |
Administrators can now expose Group Memberships to the Member Portal from Settings > Member Portal > Information Collection > Group Memberships, allowing Members to see (but not edit) the groups they belong to. This enhancement is available to all customers at no additional cost and won't affect existing settings. Release Date: June 17 (EU), June 18 (US) |
| Custom Roles Scope - "View Schedules" Permission |
The Custom Roles scope has expanded to include the View Schedules permission, which permits users to view schedules without modifying them. Due to permission dependencies, note that the following permissions will also be automatically applied to a Custom Role if the View Schedules permission is enabled:
This enhancement is available to all customers at no additional cost and won't affect existing settings. Release Date: June 17 (EU), June 18 (US) |
| Resend Pre-Trip Country Reports When Country Risk Rating Changes |
The Default Sending Options on the Travel Risk Intelligence page can now be configured to automatically resend Pre-Trip Country Reports to users whenever the risk rating level increases or decreases for a country that they're traveling to. This helps keep travelers informed of updated country risk levels so that they're better prepared for their upcoming trips. This feature is available to all Travel Protector customers at no additional cost and won't affect existing settings. Release Date: June 17 (EU), June 18 (US) |
| View Traveler Segments in Alert and Excel Reports |
The Alert and ad-hoc Excel reports in Visual Command Center will now include a Travelers tab for Organizations using Travel Protector. This new tab shows all affected itinerary segments tied to an Alert or map area, making it easier for Travel Risk Managers to quickly identify impacted travelers. This feature is available to all Travel Protector customers at no additional cost and won't affect existing settings. Release Date: Available Now |
| Configure Alert Workflows by Contact Rules |
Users can now configure CEM Orchestration workflows using Contact Rules. Leveraging existing dynamic contact rules allows for the fine-tuning of alerting and automated responses to Risk Events based on contact attributes.
This feature is available to all Everbridge 360 Pro and Enterprise Packages. Release Date: June 17 (EU), June 18 (US) |
| Asset Resource Limitation by Role |
Administrators can now manage Asset Resource Limitations for Custom Roles with greater granularity and flexibility by utilizing Asset Types. This offers more precise control by defining what actions each role can perform on specific Asset Types, ensuring users only access and manage the assets relevant to them. This feature is available to all Everbridge 360 Pro and Enterprise Packages and won't affect existing settings. Note that at this time, the role limitations only apply in the Manager Portal, while the enhancement will be available in Visual Command Center in a future release. Release Date: June 17 (EU), June 18 (US) |
| View Impacted Assets, Contacts, and Locations in Alert Management |
Alert Management now includes a basic card or list view of affected assets, contacts, and locations on the Asset tab of the Alert. This enables operators to quickly identify and assess impacted items during active Alerts without needing to run the full Alert Report. This feature is available to all Everbridge 360 Pro and Enterprise Packages and won't affect existing settings. Release Date: Available Now |
| Critical Events in Advanced Reporting |
Users can now dive deeper into their Critical Event data within Advanced Reporting. They can use the default Critical Events Dashboard or create detailed dashboards and reports to analyze the impact of Critical Events launched by their Organization over time. Key metrics include:
This feature is available to all Crisis Management and Everbridge 360 Enterprise customers. It won't affect existing settings. Release Date: Available Now |
| Product | Feature Area | Feature | Description | Benefits |
| Everbridge Suite | Alert Management | Alerts | In Alert Management, users can now search for Alerts by the assigned Alert Owner. | GSOC Managers can now search for Alerts by Owner, allowing them to focus on Alerts assigned to specific users. This enhances filtering and improves visibility on the Alerts page. |
| Everbridge Suite | Contacts | Dynamic and Expected Locations | Dynamic and Expected Location Country fields now accept Puerto Rico and Guam. *Releasing the week of June 23. | Puerto Rico and Guam are now accepted values in the Country field. |
| Everbridge Suite | ITA Dashboards | Smart Channels | Replies and post titles will now be copied in the Incident activities. | Users will see more activity from the Smart Channel in Everbridge Suite. |
| Everbridge Suite | Top Banner | Auto-Collapse | The top banner displaying the user's Organization and Account will no longer automatically collapse when navigating the Manager Portal. | Prevents potential errors when managing emergency responses across multiple Organizations. |
| Everbridge Suite | User Management | Administrative Emails | All user management administrative emails will now use a standardized 'From' address. | Recipients can more easily recognize and trust the source of the emails, which reduces confusion or suspicion about their legitimacy. |
| Product Area | Feature Area | Feature | Defect | Case Numbers |
| CEM | Contacts | Geocoding | Contacts in Puerto Rico are not geocoding correctly. |
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| CEM | Contacts | Contact Record | Privacy policy conflicts with page validation. |
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