| Service Accounts for Everbridge Suite REST APIs |
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Administrators can now self-manage their OAuth API service accounts at both the Account and Organization levels. For security-conscious customers, basic API authentication may not align with their risk strategies or compliance requirements, whereas OAuth authentication typically does. This feature is free for all customers and won't affect preexisting settings. Release Date: February 24 (EU), February 26 (US) |
| Member Portal Permissions for Custom Roles |
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Administrators can now assign certain Member Portal permissions to custom roles. These permissions are used to determine which Member Portal Settings can be modified by the user, including:
This enhancement is free for all customers and won't affect preexisting settings. Release Date: February 24 (EU), February 26 (US) |
| Enriched User Download Files |
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Administrators can now access more comprehensive user data in the user download file at both the Account and Organization levels. Nearly all searchable user fields are included in the file, allowing administrators to filter by specific fields of interest to extract user data tailored to their needs. This enhancement is free for all customers and won't affect preexisting settings. Release Date: February 24 (EU), February 26 (US) |
| Filter Contacts by Additional Information Fields |
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Administrators can now configure contact filters using Additional Information attributes, offering greater flexibility in managing contact data. GSOC Operators can also filter contacts by these attributes directly within the Visual Command Center operator console, allowing them to efficiently view and manage specific contact groups. This feature is available to all Everbridge 360 Pro and Enterprise packages. It won't affect preexisting settings. Release Date: February 24 (EU), February 26 (US) |
| Product | Feature Area | Feature | Description | Benefits |
| CEM Orchestration | Rules UI | Drag and Drop Ordering | Users can now drag and drop rules to change their order within a workflow. Order is persistent. | Allow users to organize their rules as they choose. |
| Mass Notification | Contacts | Contact Integration | Add a “hire date” to the Workday Simple Object Access Protocol (SOAP) integration. | When setting up the Workday API integration, the hire date will be available for mapping. |
| Mass Notification | Notifications | Two-Step Confirmation | Two-step confirmation is now available for email and SMS Notifications, including polling responses, reducing the risk of false responses through device-scanning protections. | If whitelisting Everbridge isn't possible, this allows recipients whose devices might be scanning and inadvertently responding to Notifications to have an additional confirmation step to ensure the correct responses are being sent. |
| Visual Command Center | Alerts | Alert Owner | Alert Owner will now display as a column in the Alert Report in Visual Command Center. | Alert Reporting can leverage the Alert Owner field in historical Alert Analysis. |
| Visual Command Center | Alerts | Alert First Action | Assigning an Alert to a User will now trigger a First Action on an Alert. | Alert First Action metrics will be calculated based on this User action. |
| Visual Command Center | Contacts | VIP and Expatriate Fields | VIP and Expatriate attributes are available to view and filter Contacts in VCC Operator Console. | Allows Operators to filter contacts based on Additional Information attributes. |
| Product Area | Feature Area | Feature | Defect | Case Numbers |
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Mass Notification |
CMDB Group Lookup |
CMDB Group Lookup |
Upload for CMDB Group Lookup fails. |
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Mass Notification |
Contacts |
Contact Integration |
Email is not sent to administrators when the Contact Integration fails. |
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Mass Notification |
Member Portal |
Login |
Unable to use the "Forgot Password" or "Forgot Username" on a private Member Portal when the passphrase is used. |
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Mass Notification |
Scheduling |
Staffing |
Unable to save a change made to the Staffing Layer, resulting in the error "Shifts do not occur on day {0}". |
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Mass Notification |
User Management |
Advanced Search |
Downloading the results of an Organization-level User Advanced Search results in an error. |
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Mass Notification |
User Management |
Search |
The Users search bar doesn't work unless you are on the first page. |
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REST API |
Roles |
Authorization |
API users with roles in multiple Organizations will have incorrect permissions. |
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Travel Protector |
Itineraries |
Search |
Searching in Itineraries only allows one string of characters. |
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